Cisco Telecom Administrator/ Engineer
Edge Technology Group – Mid-town Manhattan and/or Greenwich, CT (Greater New York City Area)
Work with Voice Engineering Services with the design, implementation and support of leading Cisco IP Voice technologies to effectively engineer and administer our hedge fund clients’ voice infrastructure.
Act as a value-added consultant capable of working within a range of client environments, with a firm understanding Cisco telephony as well as general networking concepts with LAN / WAN. Ability to troubleshoot issues inherent to each, immediate support as well as creating long-term value for our firm and clients.
Support Edge’s Networking/Telecom Manager in improving project delivery and process, as well as help leverage Edge’s overall technical resources.
Cisco Voice Service Support and System Design
Build Cisco-based IP phone system independently from the box to the production environment.
Act as company-wide technology engineering, implementation, support and resource for Cisco Unified Communications Manager (CUCM), Cisco Call Manager Express (CUCME), Unity Connection and Unity Express voicemail applications (CUE/CUC) and Cisco Unified Presence Server (CUPS) and its intended features.
Take part in present VoIP projects for the firm, including
Consulting and Client Service
Desired Skills & Experience
The ideal candidate will have leading edge Cisco engineering, design and extensive operations experience, supporting multiple demanding external clients for whom IT and voice infrastructure systems is considered mission critical.
The candidate will have demonstrated strong technical and business judgment and equally effective client communication skills. Along with a proven ability to improve process as well as provide timely and effective day to day operational support.
The talented person will have a minimum of three years experience as a Cisco Voice System Engineer including:
Strong Cisco-based IP telephony application experience
Experience with voice technology & protocols T1 / E1, CAS, CCS, PRI, SIP, MGCP, H323, Codecs, SRST, RTMT, VMWare, Wireshark
Strong understanding of Cisco IOS product switches and routers. The ability to troubleshoot networks as it pertains to Cisco Voice technology. Have a clear understanding of ip networks, switching and routing, as applied in design and troubleshooting.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move objects up to 10 pounds and occasionally lift and/or move objects up to 40 pounds. In addition, the employee may be required to sit at a desktop monitor for long hours and take phone calls.
Edge Technology Group (www.edgetg.com), with offices in Greenwich CT, New York City, London, Singapore and Hong Kong provides complete strategic planning, hosting, development, advisory, coordination and management of IT and real estate projects. We tailor our services to complement our clients' needs and supplementing the expertise of client staff professionals. This is an exciting opportunity to join one of the most progressive providers in the financial technology industry and join a talented team, work on rewarding projects in a dynamic environment and excel in your career. Edge Technology Group has one of the most respected reputations in the industry because our services make a positive daily difference in our clients' businesses.
All our positions are competitively compensated, full time, salaried and bonus eligible with full benefits that are 100% company paid. We also offer a 401k contribution of 3% that vests immediately, along with a host of other corporate benefits
Edge Technology Group is growing rapidly (30% a year) and successfully attracts and retains leading industry talent. We do this by offering dynamic IT professionals exposure to a broad range of leading technologies and the opportunity to learn rapidly and contribute directly to the business.
Edge Is An Equal Opportunity Employer